Shipping Policy:
At Parasmani, we strive to ensure prompt and efficient delivery of our Ayurvedic products to our valued customers. Here’s our shipping policy to guide you through the process:
- Order Processing Time:
- Once your order is placed, please allow 1-2 business days for processing. During peak seasons or promotional periods, processing times may vary slightly.
- Shipping Methods:
- We utilize reputable shipping carriers to deliver your orders safely and securely.
- Standard shipping is available for all orders within the specified regions.
- Delivery Time:
- Estimated delivery times vary depending on your location and the shipping method chosen during checkout.
- Standard shipping typically takes 5-7 business days for delivery within the domestic region. International orders may take longer.
- Shipping Charges:
- Shipping charges are calculated based on the weight of your order and the destination address. The exact shipping cost will be displayed during the checkout process.
- Order Tracking:
- Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status of your delivery.
- Shipping Restrictions:
- We currently ship to addresses within the specified regions. Please ensure that your shipping address is accurate and complete to avoid any delivery delays or issues.
- Delivery Issues:
- In the unlikely event of a delivery issue or delay, please contact our customer support team for assistance. We are here to help resolve any issues and ensure your satisfaction.
Return Policy:
At Parasmani, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return policy for your peace of mind:
- Eligibility:
- To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.
- Return Period:
- You may return eligible items within 10 days of the delivery date. After this period, unfortunately, we cannot offer you a refund or exchange.
- Return Process:
- To initiate a return, please contact our customer support team within the specified return period. We will provide you with instructions on how to return your item.
- Refund Process:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
- Return Shipping:
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- We recommend using a trackable shipping service or purchasing shipping insurance when returning items. We cannot guarantee that we will receive your returned item.
- Exchanges:
- If you need to exchange an item for the same product, please contact our customer support team for assistance. Exchanges are subject to product availability.
- Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue as quickly as possible.
- Final Sale Items:
- Certain items are not eligible for return or exchange, such as clearance or final sale items. Please review the product description carefully before making your purchase.
By shopping with Parasmani, you agree to abide by the terms and conditions outlined in our shipping and return policies. If you have any questions or concerns, please don’t hesitate to contact our customer support team for assistance. Your satisfaction is our top priority.